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We are now seeking a full-time cake and pie baker/cashier! Please submit a resume in person during business hours. Baking experience required, must be available to work weekends and have your own transportation.  Thank you!


2 Comments » for Now Hiring!
  1. Katelynn Dalton says:

    Hey! My name is Katelynn Dalton, I’m 17 years old and I just graduated from Owen high school here in Black Mountain. While being at Owen, I got accepted into Johnson & Wales University and AB Tech’s Baking and Pastry Arts program, and I was able to take Foods I and Foods II in Ashley Beauregard’s class. I never had below a B in either class, and also made the highest exam score in Foods I (98/100). During foods II, we were able to learn more about the business side of the many different food related fields, and even got to experience it ourselves. We had a business we called “The Sweet Shoppe” and we sold handmade Christmas themed sweets (reindeer cookies, candy cane marshmallow pops, etc.) to the faculty and staff, then made it ourselves in the foods classroom. The students in that class voted me to be the head person, below the teacher herself of course, to run our business. Delivering and preparing orders, checking on each group for accuracy, participation, and sanitation, keeping track of money, etc. I loved every minute of it! During that time, we had a few mini lessons on cake decorating and garnishes, I was fortunate enough to become ServSafe certified, and earn 2 college credits for AB Tech. For my graduation project, I worked with Stacy Cleary at Black Mountain Bakery and my topic was cake decorating. Stacy herself was so surprised at how easily I made everything look, and even wanted to keep one of my cakes I made while working with her in her bakery to sell. For the service learning part, I made a 3 tiered cake then donated it to the faculty and staff at Owen. Not only did I deliver and serve the cake to each teacher that came by, but I also spent 8 hours decorating it to make sure each department in the school was recognized. From the basic English and math to JROTC, theatre and Foods. All of this then lead to my best friend making a Facebook page for me called “KKs Cakes.” With all of this experience and praise for my work around me, I decided that being a cake decorator would be the absolute perfect career choice for me. I would love to hear back from you and to show you some of my work. Thank you for taking the time to read this, have a great day, and thank you in advance!

  2. Brianna Lynn roberts says:

    Hello,
    My name is Brianna Roberts and I was interested in employment for your company. I am currently looking for employment due to the fact I am relocating from Wilmington, DE to Asheville, NC on March 30th and will be available for work on April 10th. I was hoping to hear back from someone regarding an opening or not and I’ve copied and pasted my resume below. Have a great day!

    Brianna Roberts
    1409 Beech St, Wilmington, DE | # : 302-381-6492 | Email : Breeroberts21@outlook.com

    Professional Summary
    Highly enthusiastic, hard working, and multi-tasking customer service professional with 5+ years experience dealing with all different types of people and situations.

    Core Qualifications
    – Outstanding customer service – Ability to meditate disputes
    – Exceptional communication skills – Energetic self-starter
    – POS system knowledge – Strong organization skills
    – Cash handling accuracy – Sharp problem solver

    Experience
    10/2016 – currently Server/Waitress
    Catherine Rooney’s Irish Pub/Restaurant – Wilmington, DE
    Assisted guests with making menu choices in an informative and helpful fashion. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Appropriately suggested additional items to customers to increase restaurant sales. Skillfully anticipated and addressed guests’ service needs. Delivered exceptional, friendly and fast service. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Accepted payment from customers and made change as necessary. Checked patrons’ identification to ensure that they met minimum age requirements for consumption of alcoholic beverages Checked the quantity and quality of received products Cleaned and prepared various foods for cooking or serving. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Informed patrons of establishment specialties and features. Performed dishwasher duties. Performed serving, cleaning, and stocking duties in establishments. Stocked and rotated products, stocked supplies, and paper goods in a timely basis. Stocked cabinets and serving areas with condiments, and refilled condiment container. Stocked supplies in serving stations, cupboards, refrigerators, and salad bars. Took beverage orders from serving staff or directly from patrons. Took orders from patrons for food or beverages. Used all food handling standards. Wrote patrons’ food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff. Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests. Correctly calculated charges, issued bills and collected payments. Maintained a professional tone of voice and words at all times, including during peak rush hours. Politely answered phones promptly and recorded and confirmed reservations. Greeted guests and communicated about wait time. Guided guests through the dining rooms and provided needed assistance. Routinely checked menus to verify they were current, clean and wrinkle-free. Completed opening and closing checklists according to set standards. Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms. Provided high quality service. Apportioned and served food to all customers

    06/2016 – 07/2016 Bartender
    VFW post 475 – Newark, DE
    Maintained full knowledge of bar and menu items and made recommendation. Delivered beverage orders withing established time frames. Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Served as a backup for bartenders. Collected money and made change. Opened and closed bar tabs. Processed cash, credit and voucher payments. Verified that guests at the bar were members or accompanied by a member. Upheld a high standard of cleanliness in all work areas. Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers. Monitored glassware and stemware inventory. Performed closing duties including cleaning and sanitizing and replenishing. Cleaned and filled ice bins. Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Made engaging connections with guests to create loyalty.

    06/2015 – 05/2016 Shift Leader
    The Dog Stop – Wilmington, DE
    Developed humane training solutions to address animal behavioral problems. Cared for animals with special medical needs, including diabetes. Prioritized animal safety and comfort at all times. Consulted with owners and made recommendations on the individual grooming needs of their pets. Trained all breeds and sizes using knowledge of breed and characteristics, as well as the unique needs of each particular animal. Cared for animals with diabetes, including providing a specialized diet and administering a daily insulin injection. Cared for large dogs and restrained physically strong or aggressive dogs. Fed and cared for 30+ dogs while their owners were traveling. Developed long-term relationships with clients and bonded with their animals through regular contact. Worked with animals to resolve any behavior problems. Fed and watered 30+ animals each day. Fed animals twice daily and made sure they had access to fresh water at all times. Managed a team of 10 other co-workers during shifts. Making sure the work place is clean at all times. Giving duties to all staff members during their shifts. Setting up appointments and calling clients to confirm their boarding stays. Resolving all conflicts in a professional and friendly way. Open and closed store along with drawers at the start and end of the day.

    06/2014 – 06/2015 Sales Associate
    Concord Pet and Food Supplies – Wilmington, DE
    Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales and employees on effective techniques. Increased purchase totals by recommending additional customer levels. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledge responses. Created attractive displays. Developed and executed sales and promotions. Provided expert products and service information.

    06/2013 – 12/2013 Sales Associate/Cafe Associate
    Brew Ha-Ha – Wilmington, DE
    Met incoming customers and provided immediate assistance. Completed purchases with cash, credit and debit payment methods. Worked flexible schedule to accommodate changing customer levels. Answered incoming telephone calls with professional and knowledgeable responses. Provide expert product and service information. Apportioned and served food to facility residents, employees or patrons. Assisted co-workers. Cleaned and maintained a safe work place along with the beverage area, display cases, equipment and order transaction area. Cleaned coffee cars, works areas, and tables. Cleaned and prepared various meals for guests during lunch and breakfast hours. Cleaned up spilled food, drink and broken dishes, removed empty bottles and trash. Opened and closed drawer with help of manager. Open and closed store with help of manager. Baked goods every morning for guests. Prepared coffee every hour to ensure freshness and keep the public happy.

    11/2011 – 07/2013 Sales Associate/Cafe Associate
    Panera Bread – Wilmington, DE
    Received frequent customer compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. Maintained neat and attractive bakery food cases. Continually kept carpets and floor clean of debris. Checked in deliveries and signed off on products received. Correctly calculated charges, issues bills and collected effectively used items in stock to decrease waste and profit loss. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Delivered an exceptional dining experience with friendly, fast service. Consistently adhered to quality expectations and standards. Skillfully anticipated and addressed guests’ service needs. Regularly checked on guests’ satisfaction. Completed closing duties, including restocking items and closing out the cash drawer. Knowing your regulars and their orders when they approach the register. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Made and prepared lattes and all other specialty drinks. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Responded to resident or guest complains regarding food or service. Removed trays and stacked dishes for return to the kitchen. Provided customers with product details such as coffee blends and preparation descriptions. Packages take-out foods and served foods to customers. Used all food handling standards. Took orders from patrons for food or beverages. Stored clean equipment and utensils. Stocked cabinets and serving areas with condiments, and refill condiment containers. Stocked supplies in serving stations, cupboards, refrigerators and all other areas. Stocked and rotated products, stocked supplies and papers foods in a timely fashion. Prepared dishes following recipe or verbal instructions. Prepared a variety of foods and drinks according to customers;’ orders or supervisors instructions. Preformed dishwasher duties. Located items requested by customers. Loaded dishwasher and hand-washed items such as pots, pans, plates and silverware.

    Education
    High School Diploma: General Studies
    Thomas Mckean – Wilmington, DE, USA

    2013 High School Diploma: General Studies
    Continental Academy – Miami Lakes, FL, USA
    Graduated with High Honors

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